Delivery:
What we can promise is that we will ship all in-stock products from our Perth warehouse within 3 business days and in the case of bespoke or out-of-stock products, customers will be emailed as soon as possible with an estimated shipping date. As we are an online business and many of our larger items are delivered directly from our suppliers, in this case we endeavour to ensure that our suppliers dispatch in-stock items within 5-10 business days. Delivery all depends on where it is coming from and where you live. We generally allow 7-14 days most metro areas and for many country locations, WA, NT & Tasmania please allow 2-3 weeks.
NOTE: For pre-orders from suppliers with stock coming from international manufacturers please keep in mind, the current worldwide increase in demand and restrictions for international ocean freight container exports. This is affecting supply chains extensively and sometimes lead time extensions are out of our control.
Shipping:
All items have a flat fee based on weight, dimensions and delivery location. This cost ranges from $9.95 - $250 for metro areas throughout Australia and this will be applied at checkout if required. For regional areas throughout Australia or for some super heavy/bulky/fragile items you may incur an additional fee, this will be advised after checkout, prior to dispatch if required. If you would like a quote tailored for your order prior to check out please contact us . Some of our items are available for collection from our Perth warehouse and will have this information on the product page if available. Orders over $2500 are eligible for free shipping to metro cities (exc TAS & NT). For all orders over $2500 that fall within regional postcodes they will incur an additional delivery charge invoiced after order. Please contact us for a quote prior to order if you would like this confirmed.
PLEASE NOTE: Delivery is to your post box or front door only. If you require white glove service of delivery, placement of item and removal of packaging please contact us to arrange. Additional costs will be incurred.